| Where to start? | |
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| How do I read my invoice? | |
| Click here to get a breakdown of the different areas on your invoice. | |
| How do I make payments? | |
| People Telecom offers a number of different ways for you to pay your bill. Click here for further information. | |
| How do I download and reprint my invoice? | |
| Click here to see how you can download and reprint your invoice. | |
| What is aggregation? How does it work? | |
| Need help with aggregation? For an explanation of how this is calculated, click here. | |
| What is Pro-rata? | |
Your First Invoice may include Pro-rata charges Pro-rata: Pro-rata charges relate to charges that are calculated from the date your service began, to the end of a billing cycle and one month’s charges in advance. Pro-rata applies for line rentals or access charges. Example: If you sign up halfway through billing cycle. People Telecom charges you for half of the billing cycle plus one month in advance. Pro-rata = Monthly spend (Access fees)/Days in the month X Number of days since service activation date + One month charges in advance. | |
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